Troubleshooting the RCA CC6364 Camcorder

Troubleshooting the RCA CC6364 Camcorder
Problem	Solution
Why is there no power to my CC6364 camcorder?	Set the CAMERA/OFF/VCR switch to CAMERA or VCR to turn on the camcorder. If using battery, it may need to be recharged. If using AC adapter/charger, make sure it is plugged into a working outlet.
Why won't my CC6364 camcorder record or playback recordings?	If using AC adapter/charger, make sure it is plugged into a working outlet. Make sure CAMERA/OFF/VCR switch is set to correct position for desired operation. There might not be a cassette in the camcorder. Try ejecting and reinserting the cassette. The cassette tape might be broken, try another cassette. You might have reached the end of the cassette, try rewinding it. Moisture condensation might cause the tape to stick to the head wheel and damage the head wheel or tape. Give the camcorder 2 or 3 hours to reach a stable temperature before reinserting a cassette.
Why isn't there a picture on my CC6364 camcorder?	Remove lens cap.
Why is my CC6364 camcorder turning off automatically?	Set the CAMERA/OFF/VCR switch to OFF and then to CAMERA or VCR to turn back on. If camcorder is left in record-pause or play-pause for several minutes, it turns off to prevent tape wear.
Why is the sound on my CC6364 too low or distorted?	Subject was too far from camcorder.
Why is the tape stopping during rewind or fast forward or will not operate during rewind or fast forward on my CC6364 camcorder?	Whenever the tape counter appears, the camcorder will stop rewinding (or fast forwarding) when counter reads 0000M. Press REW/REVIEW or F.FWD again to continue rewinding or fast forwarding, or press DISPLAY to remove the tape counter. Make sure titler graphics do not appear in viewfinder or on LCD monitor. Press TITLE button to remove.
Why is my CC6364 camcorder remaining in play/pause mode?	Press REC/PAUSE to return to normal playback.
Why is there poor auto-focus on my CC6364 camcorder?	Lens is smudged and image appears unfocused. Eyepiece focus control is misadjusted.
Why are the viewfinder displays on my CC6364 camcorder out of focus?	Eyepiece focus control is misadjusted. See page 23. The small BRIGHT and FOCUS controls on the side of the viewfinder control the brightness and focus of the viewfinder. These controls have been set at the factory and should require no adjustment. If the controls ever require adjustment, carefully use a plastic screwdriver. Make the adjustments with caution to prevent damaging the miniature controls.
Why is the picture quality poor during playback on my CC6364 camcorder?	Tape was recorded on a different camcorder or VCR. If the picture contains black-and-white streaks, press one of the tracking buttons to correct it. See page 45. Camcorder only has one speed (SP). If the tape was recorded at a different speed, it cannot be played back on this camcorder.
Why did the picture record with a special fade or digital effect on my CC6364 camcorder?	A fade or fade wipe mode has been selected. Turn off the fade effect by pressing FADE. See pages 34-35. A digital recording effect has been selected. Turn off the digital effects by pressing DIGITAL EFFECTS. See pages 30-33.
Why was the date and/or time or title recorded on the tape on my CC6364 camcorder?	Displays are recorded on tape whenever they appear in the viewfinder or on the LCD monitor. Remove them from the viewfinder or LCD monitor when recording. See pages 20-21. When DATE or TITLE is selected, the display is automatically recorded when you begin recording or change the cassette. See pages 20-21. Title is recorded whenever it appears in the viewfinder or on the LCD Monitor. Press the TITLER button to remove the title from the viewfinder or LCD monitor. See pages 38-40.
Why is the date and/or time incorrect on my CC6364 camcorder?	Date or time may need to be set. See page 20. Clock lithium cell battery may need recharging. See page 21.
Why is the viewfinder on my CC6364 camcorder turning off and on?	LCD monitor is open at least 45º. Viewfinder automatically turns off. Monitor closed, viewfinder turns on. During recording, viewfinder turns on when monitor rotated around to face the subject. During playback, viewfinder turns off when monitor rotated around and placed against camcorder.
Why won't my CC6364 camcorder turn on and/or the function buttons will not operated?	Remove the power source. After one minute press the reset switch gently using a nonmetallic pointed item, such as a toothpick, until you feel a click. This resets the camcorder to the factory settings and erases the date, time, and custom settings. Wait for at least one minute after resetting the camcorder to attach a power supply.
Why is there low or no sound during monitor playback on my CC6364 camcorder?	Adjust the volume control on the side of the monitor. To hear sound during camcorder playback, use the monitor. There is no sound during viewfinder playback.
Why are there black bars on top and bottom of the picture on my CC6364 camcorder?	16X9 feature selected. See page 31.
Why is there bright, crystal-shaped spots on the viewfinder or monitor on my CC6364 camcorder?	Sunlight is directly entering the lens.
Why are colored bright sports appearing on the monitor of my CC6364 camcorder?	Black spots or bright spots of light (red, green, or blue) may appear on the LCD monitor. These spots are not recorded on the tape and are not due to a defect in the unit.
Why is the back of the monitor on my CC6364 camcorder hot?	The light that illuminates the LCD monitor gets hot. To cool it down, close the LCD monitor and turn off the camcorder.
Why is the rechargeable battery on my CC6364 camcorder running down sooner than expected?	Lead-acid batteries must be kept charged. Charge your battery before and after every use and at least every six months. Battery run times are measured when the camcorder is recording continuously. To check your battery; charge it completely, aim the camcorder at a clock, and record the clock. When the camcorder stops recording, play the last part of the tape and check the time on the clock. A one hour battery should give you about 60 minutes of recording time. In practical use, a fully charged battery might not record for 60 minutes because the battery uses power when you pause the recording and uses extra power when you zoom.
Why don't the colors look natural when recording on my CC6364 camcorder?	If the colors don't look natural when recording, you may need to adjust the white balance, either automatically or manually. To adjust the white balance automatically, on the camcorder, set the POWER switch to CAMERA AUTO. To adjust the white balance manually, see below. Connecting your camcorder to a color TV may be helpful when making manual white balance adjustments. Point the camcorder at a white, flat object, such as a white piece of paper. To change the tint for special recording, substitute colored paper for white. The white balance is adjusted based on the color. For example, red paper adjusts for a deeper green, blue paper adjusts for orange, and yellow paper adjusts for a deeper purple. On the camcorder, set the POWER switch to CAMERA MAN. Press the PUSH dial. From the main menu screen, rotate the PUSH dial to select M.W.B, and then press the PUSH dial. From the M.W.B. screen, rotate the PUSH dial to select M.W.B, and then press and hold the PUSH dial until M.W.B begins to flash. The following preset white balance options are also available: FINE - Use when recording outdoors on a sunny day CLOUD - Use when recording outdoors on a cloudy day HALOGEN - Use when recording using halogen or tungsten lighting Once M.W.B stops flashing, rotate the PUSH dial to select EXIT, and then press the PUSH dial.

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