Troubleshooting Terk FDTVO Digital Flat Outdoor Amplified Antenna

Troubleshooting the Terk FDTVO Flat Outdoor Antenna
Problem	Solution(s)
When using the FDTVO antenna, why am I not getting any channels above channel 13 even though I have a cable-ready TV?	The tuners inside of cable-ready TVs have two modes. One mode is for cable and the other mode is for antenna. When the TV is in cable mode, and you are using an antenna, you will not be able to receive any channels above 13. To fix this, simply access the menu of your TV and switch the TV from Cable/CATV mode to ANT/AIR mode.
Why am I not receiving channels clearly when using the FDTVO antenna?	Plug in the amplifier and then unplug it. Determine which position is best suited to receive your channels. Note: Some channels may come in clearer without the amplifier insert.
Why am I not receiving all my channels when using with the FDTVO antenna?	Reposition the FDTVO to a different location, such as the other side of the house or to a higher location. Obstructions such as other houses or buildings, large trees, mountains and water towers can cause poor reception. As a general rule, the higher the antenna is mounted the better your reception will be.
Why am I seeing ghosts or double images in the picture when using with the FDTVO?	Ghosting is caused by multi-path. This happens when the antenna signal reflects off of a tall obstruction and hits your antenna multiple times. Each reflection causes a ghost. To solve this problem, try repositioning the FDTVO to a location where the reflections are prevented from hitting it, such as the other side of the house or to a higher location.