Troubleshooting Terk FDTV2 or 1912GM Flat Indoor Television Antenna

Troubleshooting the Terk FDTV2 Flat Antenna
Problem	Solution(s)
When using the FDTV2 antenna, why am I not getting any channels above channel 13 even though I have a cable-ready TV?	The tuners inside of cable-ready TVs have two modes. One mode is for cable and the other mode is for antenna. When the TV is in cable mode, and you are using an antenna, you will not be able to receive any channels above 13. To fix this, simply access the menu of your TV and switch the TV from Cable/CATV mode to ANT/AIR mode.
Will the FDTV2 antenna work for me if my TV is stored in a metal cabinet?	Large metal objects may prevent the antenna signal from reaching the antenna. Try placing the antenna outside of or above the metal cabinet. If you decide to keep the FDTV2 on a metal cabinet, use it in the upright position.
Where should I place the FDTV2 antenna if my home has aluminum siding or insulation?	If you observe poor performance, try placing the antenna near a window to minimize interference and improve your reception.
Can I use the FDTV2 antenna in a basement?	TV signals usually cannot penetrate into basement locations due to their lower elevation. Note: Other variables, which are not related to antenna performance, can affect your reception. These include distance from the source transmitting the desired station, and man-made and natural conditions. Example: Obstacles such as buildings between the transmitting source and your antenna.
Best Reception	To aim all of our antennas, face the front of the antenna in the direction the channels are broadcast from. You can find this information by going to TVFOOL. It will show you the compass orientation and direction the channels are broadcast from.