Troubleshooting the AR AWS5B3 Portable Wireless Speaker

Troubleshooting the AR AWS5B3 Portable Wireless Speaker
Problem:	Solution:
Why isn't there any 900MHz wireless sound coming from the AWS5B3?	Check that the transmitter AC power adapter is fully inserted into the wall outlet and the power cord from the AC adapter is firmly connected to the transmitter power input jack. If you're using the speaker power adapter, confirm that it’s fully inserted into a wall outlet and the adapter power cord is firmly connected to the power input jack on the speaker. If you're using batteries for the speaker, check that they are fresh and inserted with correct polarity (+, –). confirm that the speaker is in 900MHz wireless mode—the indicator light on the front of the speaker should be either fl ashing or solid green. If the indicator light is blue, press the ON-OFF / RF-BT button on the back of the speaker to switch to 900MHz mode. confirm that the speaker is turned on and tuned to the transmitter—the indicator light on the front of the speaker should be solid green (not blinking). Check that the audio source component (stereo, MP3 player, etc.) is turned on and transmitting sound as it normally should. Make sure the volume on your audio source is turned up. Check that the speaker volume is turned up. Make sure you have disconnected the 3.5 mm audio in cable from the AUDIO IN jack.
Why isn't there any 900MHz wireless sound coming from the AWS5B3?	If you're using the speaker power adapter, confirm that it’s fully inserted into a wall outlet and the adapter power cord is firmly connected to the power input jack on the speaker. If you're using batteries for the speaker, check that they are fresh and inserted with correct polarity (+, –). Confirm that the speaker is in Bluetooth wireless mode—the indicator light on the front of the speaker should be either fl ashing or solid blue. If the indicator light is blue, press the ON-OFF / RF-BT button on the back of the speaker to switch to Bluetooth mode. Check that the audio source component (stereo, MP3 player, etc.) is turned on and transmitting sound as it normally should. Make sure the volume on your audio source is turned up. Check that the speaker volume is turned up. Move the Bluetooth device and the speaker closer together. The Bluetooth wireless technology generally can operate within a range of 35 feet. However results may vary based on other factors such as room layout, wall material, weather conditions, etc. Make sure you have switched to the speaker’s Bluetooth connection when streaming audio with Bluetooth. Make sure you entered the correct passkey when pairing your device. Make sure you have disconnected the 3.5 mm audio in cable from the AUDIO IN jack.
Why is the sound coming from the AWS5B3 distorted or why is there is static?	When using battery power, make sure the batteries are fresh and replace if necessary. Check that the speaker’s indicator light is solid green (not blinking) when an audio source is connected to the transmitter. Change the position of the channel select switch (1, 2 or 3) to change the operating frequency. Then press the Scan-RF / Pair-BT button on the speaker’s back panel to make the speaker retune. Change the location of the transmitter. Place it as high and away from obstructions as possible. Avoid placing the transmitter directly of or behind a TV. Move the transmitter and speaker closer together. Sending the signal through certain materials, such as glass, tile, and metal, can decrease the effective transmitting distance of the system.
Why won't the AWS5B3 pair with my Bluetooth device?	Make sure the Bluetooth capability of your device is turned on and discoverable. Move the Bluetooth device and the speaker closer together. The Bluetooth wireless technology generally can operate within a range of 35 feet. However results may vary based on other factors such as room layout, wall material, weather conditions, etc. Make sure your device supports audio transfer A2DP. Turn off all other nearby Bluetooth devices or disable their Bluetooth functionality.