Troubleshooting the Audiovox Movies2Go AVXMTG10UA Monitor/DVD player

Troubleshooting the Audiovox Movies2Go AVXMTG10UA
Why isn't the remote working for the AVXMTG10UA?	Verify that the batteries in the remote are fresh. Verify that the infrared remote sensor is not obstructed. Verify remote control mode (See page 4).
Why won't the disc play or why does it say "Wrong Region" on the AVXMTG10UA?	Insert a disc with the label side facing up towards the headliner. Check the type of the disc you put into the disc tray. This DVD only plays DVD, audio CD, JPEG, and MP3. Bluray discs will not play in this player. Both the unit and the disc are coded by region. If the regional code doesn't match, the disc can't be played.
Why does a "No Disc" error message display on the AVXMTG10UA?	Insert a disc with the label side facing up towards the headliner.
Why does play start but then stop immediately on the AVXMTG10UA?	The disc is dirty. Clean it. The disc is damaged. Try another disc. Condensation has formed. Allow player to dry out.
Why isn't there any sound or why is the sound distorted on the AVXMTG10UA?	Make sure your DVD is connected properly. Make sure all cables are securely inserted into the appropriate jacks. If you are using 2-channel IR headphones, make sure you turn on the IR headphone power. Make sure the correct channel (A-B) is selected. Make sure the modulator is ON and the proper frequency has been selected on the vehicle's radio. Make sure the IR transmitter has been turned on.
Why can't I advance through a movie on the AVXMTG10UA?	You can't advance through the opening credits and warning information that appears at the beginning of a movie because the disc is programmed to prohibit that action.
Why does the "Not Allowed" hand icon appear on the screen of the AVXMTG10UA?	The feature or action cannot be completed at this time because: The disc’s software restricts it. The disc’s software doesn't support the feature (for example, angles). The feature is not available at the moment. You have requested a title or chapter number that is out of the range.
Why can't I forward or reverse scan on the AVXMTG10UA?	Some discs have sections that prohibit rapid scanning or title and chapter skip. If you try to skip through the warning information and credits at the beginning of a movie, you won't be able to. This part of the movie is often programmed to prohibit skipping through it.
Why is the picture distorted on the AVXMTG10UA?	The disc might be damaged, try another disc. It is normal for some distortion to appear during forward or reverse scan.