RCA Remote Control Repair Center and Warranty Info

Please see the table below to find your product in the left column and follow the instructions for the correct repair center information and requirements. 

Product	Warranty	Repair Center	Requirements
Applies only to RCA Remote Products	Your written warranty card was included when your purchased your product. If you have lost or misplaced your warranty card: You may click on our Submit a request tab above for a replacement OR You may check the RCA Audio/Video website to see if the warranty card has been published by typing your model number in the search box. PLEASE RETAIN YOUR PURCHASE RECEIPT FOR ALL PRODUCTS.	For U.S. Customers: For Warranty/Shipping Instructions Please Call: 1-800-645-4994 Option 3 For Canadian Customers: VOXX/DEI RETURN CENTRE   Branch 947  2113 32ND AVENUE LACHINE, QC  H8T 3J1	With "In Warranty" products: Ship the product to our Repair Center by traceable means, such as UPS, FED EX Ground, or USPS with tracking number and please include: All original components A copy of the receipt/invoice A short note explaining the nature of the problem Your name, address, and phone number There is no warranty without the invoice copy. We will repair or replace your product at no charge. Turn around time is approximately 2 weeks from the day we receive it. We cover return shipping. For an "Out of Warranty" product repair rate: Submit a request or call us at 1-800-732-6866 Mon-Fri 8:30-5:30 EST

For the Warranty Terms and Conditions, please refer to the Warranty Card of your Owner's Manual.

This warranty information applies to the following model numbers:

Universal Remote Controls

CRCR323, CRCR351, CRCU100, CRCU410, CRCU410MS, CRCU5601, D770, D771, RC800L, RCR311B, RCR311BI, RCR311BIN, RCR311BIR, RCR311BN, RCR311BT, RCR311S, RCR311SN, RCR311SR, RCR311ST, RCR311STN, RCR311STR, RCR311TBM1, RCR311TBM2, RCR311W, RCR312, RCR312W, RCR312WR, RCR351, RCR3273, RCR3273N, RCR3273R, RCR3283, RCR3283N,  RCR412, RCR412S, RCR412BN, RC