Troubleshooting the AVXMMF1 FLO TV Module

Troubleshooting the AVXMMF1 FLO TV Module:

Please Note: FLO TV discontinued it's service on March 27, 2011.

Table 1: Error Screens

Error Screen Observed	Explanation / Solution
	You are not subscribed and are not able to access any channel except the FLO TV Channel. Please Note: FLO TV discontinued it's service on March 27, 2011, therefore Activation is no longer possible.
	Unable to access any channel. Please Note: FLO TV discontinued it's service on March 27, 2011.
	You are either out of the coverage area or your FLO TV module has not updated the program guide information. Please Note: FLO TV discontinued it's service on March 27, 2011.
	You are in a fringe coverage area. Please Note: FLO TV discontinued it's service on March 27, 2011.
	Check the antenna connection on the FLO TV module. Check to see if the antenna wire is damaged.

Table 2: General Troubleshooting Help

Problem	Explanation / Solution
Why isn't my AVXMMF1 FLO TV powering on?	The line-in fuse on the main harness may be blown, the main harness may not be connected properly or the input power leads are not properly connected. Check for and replace the bad fuse. Verify that the main harness is properly connected to the FLO TV Module. Verify that the input power leads are properly connected to 12V ACC and Ground.
Why is there poor or no video on my AVXMMF1 FLO TV?	The RCA Video Wires are not properly connected, the vehicle's rear seat entertainment system video input is not selected or the FLO TV Output is not selected. Change the source inputs on the vehicle's rear seat entertainment system until the FLO TV signal is displayed. Verify that the RCA Video Wire is properly connected to the main harness Video Output. Verify that the RCA Video Wire is properly connected to the Video Input on the vehicle's rear seat entertainment system. Press the Mode button on the wired or wireless remote control to provide FLO TV to the vehicle's rear seat entertainment system.
Why is there poor or no audio on my AVXMMF1 FLO TV?	The RCA Audio Wires are not connected properly. Verify that the RCA Audio Wires are properly connected to the main harness Audio Outputs. Verify that the RCA Audio Wires are properly connected to the Audio Inputs on the vehicle's rear seat entertainment system.
Why isn't the wireless remote control to my AVXMMF1 FLOTV working?	The batteries are installed correctly or dead. Verify that the two AAA batteries are installed properly per the polarity markings. Replace the two AAA batteries with fresh ones.
Why isn't the wired Remote Control to my AVXMMF1 FLO TV working?	It may not be connected. Verify that the Wired Remote Control connector is connected to the FLO TV Module.
Why is there engine noise (whines, pops, static) that can be heard when my AVXMMF1 FLO TV is in AUX mode?	Ground loops in the system wiring will generate noise. Use only battery powered devices such as portable media players. or Use ground isolation products to eliminate noise.
Why am I getting a "No Antenna" error message on my AVXMMF1 FLO TV?	The Antenna is not connected or the antenna wire is broken. Verify that the antenna connector is connected to the FLO TV Module. Verify that the antenna wire is not broken, cut or pinched.
Why am I getting an "Acquiring Signal" message on my AVXMMF1 FLO TV?	The FLO TV Signal is not being received. Please Note: FLO TV discontinued it's service on March 27, 2011.
What does the error message "off air" mean on certain channels on my AVXMMF1 FLO TV?	Please Note: FLO TV discontinued it's service on March 27, 2011.
What is a "Black Out" on my AVXMMF1 FLO TV?	Please Note: FLO TV discontinued it's service on March 27, 2011.
Why do certain channels on my AVXMMF1 FLO TV say "you are not subscribed"?	This is displayed when you try to view a channel that is not part of your current subscription package. Please Note: FLO TV discontinued it's service on March 27, 2011.