Acoustic Research Power Products Repair Centers and Warranty Info

Product	Warranty	Repair Center	Requirements
Applies only to Acoustic Research Products: Cables and  Connectivity: Audio, Video, Data, Power and Speaker Power Conditioners & Surge Protection	Your written warranty card was included when your purchased your product. If you have lost or misplaced your warranty card:  You may check the Acoustic Research website to see if the warranty card has been published by typing in your model number in the search box OR You may click on our ASK A QUESTION tab above for a replacement. PLEASE RETAIN YOUR PURCHASE RECEIPT FOR ALL PRODUCTS.	For U.S. Customers: For Warranty/Shipping Instructions Please Call: 1-800-645-4994 Option 4 For Canadian Customers: VOXX/DEI RETURN CENTRE   Branch 947  2113 32ND AVENUE LACHINE, QC  H8T 3J1	With "In Warranty" products: Ship the product to our Repair Center by traceable means, such as UPS, FED EX Ground, or USPS with tracking number and please include: All original components A copy of the receipt/invoice A short note explaining the nature of the problem Your name, address, and phone number There is no warranty without the invoice copy. We will repair or replace your product at no charge. Turn around time is approximately 2 weeks from the day we receive it. We cover return shipping. For an "Out of Warranty" product repair rate: Contact Us Online or call us at 1-800-732-6866 Mon-Fri 8:30-5:30 EST

For the Warranty Terms and Conditions, please Click Here or refer to the Warranty Card of your Owner's Manual.

This warranty information applies to the following model numbers:

Cables & Connectivity

Power Conditioners & Surge Protection

AP000, AP001, AP002, AP010, AP011, AP012, AP013W, AP014W, AP020, AP021, AP022, AP026, AP029, AP030, AP031, AP032, AP033, AP036, AP040, AP041, AP042, AP043, AP046, AP047, AP052, AP053, AP060, AP061, AP062, AP063, AP064, AP065, AP067, AP070, AP071, AP072, AP080, AP081, AP082, AP084, AP085, AP086, AP088, AP089, AP08915, AP090, AP091, AP092, AP097, AP098, AP16100, AP16100W, AP1630, AP1650, AP1650W, AP18100, AP1850, AP230, AP231, AP232, AP306, AP307, AP316, AP318, AP319, AP396, AP397, AP403, AP404, AP406, AP409, AP410, AP412, AP416, AP419, AP801, AP803, AP810, AP813, AP820, APC085, AR1005C, AR705TC, AR805C, AR805TC, ES01, ES02, ES11, ES21, ES22, ES30, ES31, ES32, ES52, ES70, ES71, ES72, ES80, ES81, ES82, ES84, ES85, ES86, ES90, ES91, ES92, FS012, FS014, FS032, FS033, FS067,FS081, FS082, FS086, FS088, FS093,FS094, FS803, FS812, MS200, MS201, MS202, MS210, MS211, MS212, MS220, MS221, MS222, MS230, MS231, MS232, MS236, MS252, MS253, MS270, MS271, MS272, MS280, MS281, MS282, MS284, MS285, MS286, MS287, MS290, MS291, MS292, MS297, MS298, MS299, MS315, MS320, MS321, MS805, MS806, MS807, MS808, MS809, PR100, PR101, PR102, PR110, PR111, PR112, PR120, PR121, PR122, PR123, PR126, PR129, PR130, PR131, PR132, PR136, PR140, PR141, PR142, PR152, PR153, PR160, PR161, PR162, PR170, PR171, PR172, PR180, PR181, PR182, PR184, PR185, PR186, PR187, PR188, PR190, PR191, PR192, PR193, PR197, PR198, PR220, PR221, PR223, PR224, PR260, PR261, PR262, PR263, PR264, PR267, PR360, PR361, PR362, PR390, PR391, PR392, PR397, PR398, PR405, PR406, PR407, PR416, PR417, PR421, PR424, PR430, PR431, PR432, PR480, PR481, PR484, PR485, PR486, PR487, PR500, PR501, PR502, PR506, PR507, PR900, PR901, PR903, PRC185, PW100, PW101

AR1005C, AR705TC, AR805C, AR805TC, PW100, PW101

STILL NEED HELP?- We use an automated support system so we can serve our customers in a first in - first out manner and prevent long hold times on the telephone systems

FIRST

• Feel free to search the knowledge base by entering your model number or keyword in the search box on the Support Home Page or on the Answer Page , then push the red search button to find additional answers available as this answer may be only one of the many available answers in our system for your product.

NOTE: Search for a MODEL NUMBER, searching for words like purchase or, warranty will get you far to many results and make finding the answer you are looking much more difficult

REACHING CUSTOMER CARE

If searching the answers in our Knowledgebase did not answer your question and you need additional information, support, warranty service or want to inquire about out of warranty repair please follow one of the steps below to use the automated support system

1. New to the Support Site : Click here to go to the Support Account Creation Page so you can submit a support request and we can respond.

2 . Returning Customer: Click Here to Go to the Ask A Question Page so you can submit a support request and we can respond. Note: You may have to login if you haven't already.