Why am I not receiving my normal channels with the ANT1550 connected?
- Is the antenna sitting on a metal surface (like a metal stand)?
Move it to a non-metal surface (metal interferes with reception). Then, re-scan for channels on your digital converter box or TV.
- Try the antenna in a different position.
Most of the time, the antenna works best lying down. But depending on your reception environment, it might work best for you standing or hanging on the wall. When you've found the best position, re-scan for channels on your digital converter box or TV.
- Try using the antenna without the amplifier.
Connect the antenna directly to your digital converter box or digital-ready TV. Then re-scan for channels on your digital converter box or TV. If your signal is good enough to get the channels you want without the amplifier, the amplifier might actually be getting in the way.
- Move the antenna close to a window.
Some construction materials (such as aluminum siding) make it more difficult to get good reception. Re-scan for channels when you're finished.
- Position the antenna as high as possible.
Most of the time, this increases your chances of reception. And this antenna is easy to mount to the wall (see the Owners Manual for instructions). Re-scan for channels when you're finished.
- Do you live over 25 miles from the TV’s broadcast tower? Do you live in an area with a lot of hills?
Your reception environment might require an RCA Outdoor Antenna for best reception. Long distances and hilly terrain make TV reception more difficult.
IMPORTANT: Any time you change the antenna’s position, make sure you re-scan for channels on your TV or digital TV converter box. The channels you receive may have changed.